I started going to Dave's in 2002. At that time I had a 7 year old Hyundai Excel. Some time in 2005 I had a timing chain replaced. A couple of months later the chain broke and my engine got messed up. I figured, "oh shoot, this is going to be expensive!"
The owner himself called to discuss the job. He explained that I was still under warranty for any parts used in the repair and that I had to pay exactly ZERO DOLLARS!!
Car was repaired and I continued to drive that Hyundai for another 4 years until I sold it. Fourteen years total.
Here's the thing. I know that I have been taken advantage of by other garages through the years. I know that I've spent a lot of money because of my ignorance about cars and car business. I didn't even think to ask about warranty--I assumed I was up the creek. When Dave called me and told me I didn't owe a dime on this $1,500 repair, I knew I had finally found a car doctor I could trust.
So, even though I was satisfied with the work, it was HONESTY that sold me on Dave's. I should also mention that the folks who work there are friendly, informative and helpful. They do their best to help you with transportation, whether it might be a lift home if you live in the area, or a lift to a local car rental place, or if they have a car available for you to use while yours is in the shop. The waiting room and bathroom is clean and comfortable and they have coffee and newspaper.
I would recommend DAVE'S CAR CARE to anyone I know who was looking for a garage.